Mobile / Casino
This Privacy Policy explains exactly what personal data bxb bet collects when you open an account, make a deposit through GCash or Maya, or contact support — and what you can do with that data at any time. Availability of our service depends on local law and eligible regions in the Philippines.
When you create an account with bxb bet, we collect the registration details you provide — name, contact information, and login credentials. When you use GCash, Maya, or Bank Transfer to fund your account, we record the transaction reference and wallet identifier associated with that payment so we can match deposits and withdrawals to your account accurately. We do not store your full GCash PIN or Maya account password; those remain within your e-wallet provider's system at all times. Beyond registration and payment data, we collect device and session information — browser type, operating system, and IP address — to keep your account accessible from your phone or any other device you log in from. This helps us detect unusual access attempts and maintain account continuity across sessions. We retain personal data only as long as your account is active or as required by applicable law and regulation in the jurisdictions where we operate. When data is no longer needed for those purposes, it is removed from active records. We do not sell your personal information to third parties. Any third-party service provider we engage — such as payment processors handling your GCash or Bank Transfer transactions — is bound by data-handling obligations consistent with this policy. The current version of this policy is always accessible from the footer of our site.
Not every data point on your device falls under our policy — only what we collect directly through bxb bet. Understanding the boundary helps you know which questions to bring to us and which to raise with your payment provider or device manufacturer.
Login credentials, session tokens and device identifiers collected when you sign in or recover your account are fully within scope. You can request a summary or correction of this data at any time through our support channel.
We hold references to your GCash, Maya and Bank Transfer deposits and withdrawal requests. The underlying e-wallet transaction details — account balances, PIN history, linked bank records — stay with your payment provider, not with us.
Pages you visit, game lobbies you open and search terms you enter on our site generate usage data we use to improve navigation. This data is aggregated and is not linked back to your identity in any reporting we produce.
Links to external sites, payment portals or identity verification services redirect you outside bxb bet. Once you leave our domain, their own privacy policies apply. We encourage you to read those policies before submitting data on a third-party page.
Your account holds the clearest record of what we have about you. After logging in, the account dashboard shows your registered contact details, linked payment methods and recent transaction references — these are the data points you can review without contacting support. If any detail is wrong, the account settings page lets you update your name, email address or phone number directly. For records you cannot edit yourself — such as historical transaction logs or device session history — you can raise a data access or correction request through our support channel and we will respond within the period set out in our contact process. If you want to know what data we hold beyond what the dashboard shows, submit a written request to the privacy contact address listed in the Support section below. We handle those requests in the order they arrive and we do not require a specific form — a clear description of what you are asking for is enough to start the process.
Log in and open the account dashboard. Your registered details, linked GCash or Maya references and recent activity are displayed there. No support request is needed to see this view.
Name, email and contact number can be updated in account settings. Changes take effect immediately. If a field is locked, contact support and cite the specific field you need corrected.
Send a message through our support channel with a clear description of your question or request. Include your registered email address so we can locate your account record without delay.
If you want to close your account and request removal of personal data, write to our privacy contact. We will confirm receipt and outline which records can be removed versus those we are required to retain under applicable law.
If you have a question about how we handle your data — whether it is about a GCash transaction reference, a session log, or a correction request — these are the channels to use. Response times depend on the complexity of your request; straightforward account corrections are typically handled faster than formal data access requests.
Open the chat widget from any page while logged in. Describe your privacy question clearly — include your registered email — and the agent can pull your account record to address the specific data point you are asking about.
For formal data access, correction or removal requests, send a written message to our support email. Include your full registered name and the email tied to your bxb bet account so we can match the request to your record without ambiguity.
The Help Centre linked in the site footer covers common privacy questions — how to update contact details, what data your account holds, and how to read the transaction reference shown after a Bank Transfer deposit.
We protect account data through standard security measures applied at the point of collection and during storage. Passwords are not stored in plain text. Session tokens expire after inactivity. Payment references from GCash, Maya and Bank Transfer transactions are held in access-controlled systems separate from your browsing history. We review these practices periodically and update this policy when our data handling changes — the date at the bottom of the policy page reflects the most recent revision.
We use session cookies to keep you logged in across pages and analytics cookies to understand how you navigate the site. You can adjust cookie preferences in your browser settings. Disabling analytics cookies does not affect your ability to log in or use your account.
Account login is protected by password requirements and session management. If we detect a login from an unfamiliar device or location, additional verification may be requested. You can review active sessions from your account dashboard and end any session you do not recognise.
We hold your personal data while your account is active and for the period required by applicable law after closure. Transaction records linked to GCash, Maya or Bank Transfer payments may need to be kept longer to satisfy financial record obligations under the relevant jurisdiction.
When we update this policy in a way that affects your rights or the data we collect, we will notify you via the contact address on your account before the change takes effect. The current version is always in the site footer.
These are the questions we hear most often about how bxb bet handles personal data. If your question is not covered here, reach out through live chat or email support.
We collect the name, email address, phone number and login credentials you provide during registration. If you fund your account via GCash, Maya or Bank Transfer, we also record the transaction reference tied to that payment. We do not collect your e-wallet PIN or bank password.
Yes. Log in and open your account dashboard — your registered contact details, linked payment references and recent transaction history are displayed there. For records not shown on the dashboard, submit a written request through live chat or email support and we will provide what we hold.
Go to account settings after logging in. You can update your email address, phone number and display name directly. If the field you need to change is locked — for example, your registered full name — contact support, describe the correction needed, and include your account email so we can locate the right record.
We do not sell your personal data. We share data only with service providers necessary to operate the platform — such as payment processors handling your GCash or Bank Transfer transactions. Those providers are contractually required to handle your data according to standards consistent with this policy.
We remove personal data from active systems once it is no longer needed for account operation. Certain records — particularly transaction references linked to GCash, Maya or Bank Transfer deposits — may be retained longer where applicable law requires it. We outline the retention basis in our response to any formal data removal request.
Open account settings and review active sessions. End any session you do not recognise. Then change your password immediately. Contact support via live chat to flag the incident — provide your registered email address and the approximate time you noticed the unusual access so we can check the session logs on our end.